Privacy Policy
Last updated: July 21, 2024
This Privacy Policy describes how Wyfuxui ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at wyfuxui.com and any related services, features, or content we offer (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us at support@wyfuxui.com.
1. Information We Collect
We collect information in several ways depending on how you interact with our Services. The types of information we may collect include the following.
1.1 Information You Provide Directly
- Account registration data: When you create an account, we collect your name, email address, password, and any other details you choose to provide.
- Profile information: You may optionally provide additional details such as a profile picture, biographical information, or educational background.
- Payment information: When you purchase a course or subscription, payment details are collected and processed by our third-party payment processors. We do not store full payment card numbers on our servers.
- Communications: If you contact us for support or feedback, we collect the content of those communications along with your contact details.
- Course activity: Responses to quizzes, assignments, discussion posts, and other interactive learning elements you submit through the platform.
1.2 Information Collected Automatically
- Usage data: We collect information about how you interact with our Services, including pages visited, features used, time spent on content, and navigation paths.
- Device and technical data: This includes your IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to maintain session state, remember your preferences, and gather analytics data. You can control cookie settings through your browser.
- Log data: Our servers automatically record requests made to our platform, including timestamps, referring URLs, and error information.
1.3 Information From Third Parties
- Social login providers: If you choose to register or log in using a third-party service such as Google, we receive basic profile information from that provider as permitted by your settings with them.
- Analytics partners: We may receive aggregated or pseudonymous data from analytics services we use to understand platform performance.
- Payment processors: We receive transaction confirmation and limited billing information necessary to fulfil your purchase.
2. How We Use Your Information
We use the information we collect for the following purposes.
- To provide and operate the Services: Creating and managing your account, delivering course content, processing payments, and enabling platform features.
- To personalise your experience: Recommending relevant courses, adapting content to your progress, and remembering your preferences.
- To communicate with you: Sending transactional emails such as enrolment confirmations, password resets, and receipts, as well as service announcements and updates.
- To send marketing communications: With your consent where required, we may send promotional messages about new courses, offers, or features. You may opt out at any time.
- To improve our Services: Analysing usage patterns, conducting research, testing new features, and resolving technical issues.
- To ensure security and prevent fraud: Monitoring for suspicious activity, enforcing our terms, and protecting the integrity of our platform.
- To comply with legal obligations: Retaining records as required, responding to lawful requests, and exercising or defending legal claims.
3. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal data, we rely on the following.
- Contract performance: Processing necessary to provide the Services you have requested or to fulfil our obligations under our Terms of Service.
- Legitimate interests: Processing for our legitimate business interests, such as improving the platform, preventing fraud, and communicating service updates, where those interests are not overridden by your rights.
- Consent: Where you have given clear consent, such as for optional marketing communications or certain cookies.
- Legal obligation: Processing required to comply with applicable laws and regulations.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances.
4.1 Service Providers
We engage trusted third-party companies to help us operate and improve our Services. These include hosting providers, payment processors, email delivery services, analytics platforms, and customer support tools. These parties are authorised to use your information only as necessary to perform services on our behalf and are bound by appropriate confidentiality and data protection obligations.
4.2 Instructors and Course Creators
If you enrol in a course, the instructor may have access to certain information about enrolled learners, such as enrolment status and course completion data, to facilitate the learning experience.
4.3 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4.4 Legal Requirements
We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of our users or the public, investigate fraud or security issues, or respond to a lawful governmental or regulatory request.
4.5 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Services effectively. Cookies are small data files placed on your device when you visit our website.
- Essential cookies: Required for core functionality such as authentication and session management. These cannot be disabled without affecting how the Services work.
- Preference cookies: Store your settings and preferences to improve your experience across visits.
- Analytics cookies: Help us understand how users interact with our platform so we can improve content and performance.
- Marketing cookies: Used, where applicable and with consent, to deliver relevant promotional content.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the availability or functionality of parts of our Services.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
When you delete your account, we will delete or anonymise your personal information within a reasonable period, except where we are required to retain it for legal, tax, fraud prevention, or dispute resolution purposes.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include encryption of data in transit using industry-standard protocols, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
If you believe your account has been compromised, please contact us immediately at support@wyfuxui.com.
8. International Data Transfers
Our Services are operated on a global scale and your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country.
Where such transfers occur, we take appropriate steps to ensure that your personal information receives an adequate level of protection, including through the use of contractual safeguards or other legally recognised transfer mechanisms.
9. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights in relation to your personal information. These may include the following.
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Restriction: The right to request that we restrict the processing of your information in certain circumstances.
- Portability: The right to receive your information in a structured, commonly used, machine-readable format.
- Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at support@wyfuxui.com or write to us at 14 Distillery Rd, Galway, Ireland. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
You also have the right to lodge a complaint with a relevant supervisory or data protection authority if you believe we have not handled your information appropriately.
10. Children's Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected information from a child under 16, we will take prompt steps to delete that information. If you believe we may have collected information from a child, please contact us at support@wyfuxui.com.
11. Third-Party Links and Services
Our Services may contain links to third-party websites, tools, or resources. This Privacy Policy applies only to our Services and does not cover the privacy practices of any third parties. We encourage you to review the privacy policies of any third-party services you access through our platform, as we have no control over and assume no responsibility for their content or practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our platform.
We encourage you to review this policy periodically. Your continued use of our Services after any changes become effective constitutes your acknowledgement of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us.
- Email: support@wyfuxui.com
- Phone: +353 1 287 3797
- Post: Wyfuxui, 14 Distillery Rd, Galway, Ireland
- Website: wyfuxui.com
We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.